Privacy notice

Who we are

ubDesk provides a white-label service desk platform for IT service providers. In this notice, "we" means ubDesk. You can reach us at sales@ubdesk.com.

What we collect

When you book a demo, we collect what you type into the form: your name, work email, company, team size and message.

When you visit any page, our hosting provider, Netlify, records technical request data such as your IP address, browser and the pages requested. This is needed to deliver the site and protect it from abuse.

Why we use it

We use your demo request to reply to you, arrange and hold the demo, and follow up about ubDesk. We do not sell it, and we do not add you to a mailing list.

Request data is used only to run and secure the website.

Where it is kept

Demo requests are stored by Netlify, which hosts this website, and sent to our sales mailbox. Netlify may process data outside your country.

Cookies

This website sets no cookies and uses no analytics or advertising trackers. If you choose a light or dark theme, that choice is saved in your own browser and is never sent to us.

How long we keep it

We keep a demo request while we are in conversation with you, and delete it within 24 months of our last contact.

Your choices

You can ask what we hold about you, ask us to correct it, or ask us to delete it, by emailing sales@ubdesk.com. We reply within 30 days.

Changes

If this notice changes, we will publish the new version on this page with a new date.